Your hoverboard might be off balanced and might not be able to determine if you are on a flat surface, heading up or downhill or even standing on its board or not. You might experience this when your hoverboard’s wheel turns backwards when press forward.
Slants forward when you stand on it.
So, here are steps to assist you get your board back to the way it should be.
Step 1: Recalibration – To recalibrate,
Please power off the scooter first.
Then keep the both pedal of the hoverboard horizontally (IMPORTANT).
Press the power button for 7 seconds until the buzzer sound “beep, beep, beep.”
Power off the hoverboard then power on. The hoverboard should be ready to go.
We recommend you re-calibrate the hoverboard every month for better performance. Another reason why you should master the re-calibration process.
Step 2: If the recalibration doesn't work. It is the motherboard issue. It is not easy to replace the motherboard. We recommend that you send it back.
Your can follow this youtube link: